Privacy Policy

The web-based platform Easyfax values the protection of personal information. That's why we have established this Privacy Policy, outlining how we gather, use, and share such information.

This Privacy Policy applies to all websites and microsites run by Easyfax, as well as all web applications, tools, forums, and social media pages offered under the umbrella of Easyfax, collectively referred to as the "Service."

By utilizing the Service, you agree to the collection, usage, and disclosure of your personal information in accordance with this Privacy Policy. While it's your choice to withhold personal information, please note that this may result in the inability to access certain services or information requested.

Collection of personal data:

We may process the following categories of personal data.

  • Personal details: given name(s); preferred name; and photograph.
  • Demographic information: gender; date of birth/age; nationality; salutation; job title/industry; and language preferences.
  • Contact details: correspondence address; telephone number; email address; and details of your public social media profile(s).
  • Consent records: records of any consents you may have given, together with the date and time, means of consent and any related information (e.g., the subject matter of the consent).
  • Purchase details: records of purchases and prices.
  • Payment details: invoice records; payment records; billing address; payment method; bank account number or credit card number; cardholder or account holder name; card or account security details; card 'valid from' date; and card expiry date; BACS details; SWIFT details; IBAN details; payment amount; payment date; and records of checks
  • Data relating to our Sites and Apps: device type; operating system; browser type; browser settings; IP address; language settings; dates and times of connecting to a Site; App usage statistics; App settings; dates and times of connecting to an App; location data, and other technical communications information (some of which may constitute personal data); username; password; security login details; usage data; aggregate statistical information.
  • Employer details: where you interact with us in your capacity as an employee, the contact information of your employer (including name, address, telephone number and email address) to the extent relevant.
  • Content and advertising data: records of your interactions with our online advertising and content, records of advertising and content displayed on pages or App screens displayed to you, and any interaction you may have had with such content or advertising (including mouse hover, mouse clicks, any forms you complete (including incomplete forms not submitted) and any touchscreen interactions).
  • Views and opinions: any views and opinions that you choose to send to us, or publicly post about us on social media platforms.

Lawful basis for Processing personal data:

In processing your personal data in connection with the purposes set out in this Policy, we may depend on one or more of the following legal sources, depending on the situations:

  • Consent: We may process your personal data where we have gained your prior, express grant to the processing (this legal basis is only used in relation to processing that is entirely voluntary – it is not used for processing that is necessary or compulsory in any way);
  • Contractual necessity: We may process your personal data where the processing is important in relation with any contract that you may enter into with us;
  • Compliance with applicable law: We may process your personal data where the processing is needed by applicable law;
  • Vital interests: We may process your personal data where the processing is required to safeguard the vital interests of any individual; or
  • Legitimate interests: We may process your personal data where we have a legal interest in carrying out the processing for the purpose of handling, processing or promoting our business, and that legal interest is not controlled by your interests, fundamental rights, or freedoms.

Disclosure of personal data to third parties:

We may disclose your personal data to other entities within the Company group, for legitimate business purposes (including operating our Sites and our Apps, and providing services to you), in accordance with applicable law. In addition, we may disclose your personal data to:

The following entities may disclose your personal data for legitimate business purposes and in accordance with applicable law:

  1. Government bodies, upon request or in case of suspected violation of the law.
  2. Professional consultants such as accountants, auditors, or lawyers who are bound by confidentiality obligations.
  3. Third-party service providers such as payment providers or data centers that are subject to privacy protections.
  4. Any necessary parties in legal proceedings.
  5. Law enforcement agencies or courts in cases related to criminal activities or security threats.
  6. Potential buyers in case of business transfer or reorganization.
  7. Third-party providers of advertising or content on our websites or apps. If you choose to interact with these providers, your personal data may be shared with them, so it's recommended to review their privacy policies before proceeding.

Data security:

We've taken the necessary steps to secure your personal data through technical and organizational measures.

However, the internet is not a fully secure environment, so even with our best efforts to protect your information, we cannot guarantee the complete protection of your data when it is transmitted over the internet.

The responsibility of ensuring the secure transmission of your personal data is yours, and you take on any risk when sending your information to us via the internet.

Data retention:

We ensure that your personal information is only used for as short a time as necessary. The length of time we keep your information is based on the purposes stated in this policy, and we will only keep it for as long as necessary.

We will retain information that can identify you as long as it is needed to fulfill the purposes outlined in this policy, unless the law requires us to keep it longer. Additionally, we may keep the data to handle any legal claims.

Cookie policy:

This policy outlines the procedures and circumstances in which we use cookies. It pertains to all Easyfax product or service websites linked to this policy or incorporating it.

What is a cookie?

A cookie is a data piece stored on your computer linked to information concerning you. By browsing our sites and using them, you permit us and third parties to utilize cookies and other technologies as outlined in this policy.

Types of Cookies:

First-party cookies are cookies set by our site and controlled by us, used to provide info on our site usage. Third-party cookies come from different domains, our business partners (e.g. advertisers) may utilize cookies on our site or in emails for their services. Our third-party promotions or advertisements may also transmit user info to third-party landing pages when clicked. We do not have control over third parties or their cookie usage and this policy only covers the company's use of cookies. Please check third party websites for more information on their cookie usage.

Duration of cookies:

The site uses two types of cookies, session and persistent. Session cookies are temporary, they remain in the browser until you leave the site, then they are deleted. Persistent cookies remain on your hard drive until deleted or expiration date, they can recall your site preferences and enhance your experience (profiles). If you choose to save usernames and PINs, a persistent cookie linked to your account info will be stored. Rejecting persistent cookies may limit site access.

Usage of Cookies:

Cookies serve various purposes, either by us or through third-party services:

  • Authentication and Preferences
  • Cookies recognize you, recall your preferences and customize your site experience.
  • Security - They enhance security features and detect malicious activity.
  • Advertising - Cookies bring you advertisements on and off the site, track ad performance, and collaborate with partners to show you ads.
  • Analytics - Cookies are used to understand and improve products, services and research, even when accessing our sites from other devices.
  • Geo-Location - Some devices allow access to real-time location-based information, photos on the service may contain location data. We use this information to optimize your experience, IP address can also be used to approximate device location.
  • Flash Cookies - Flash may be used to deliver special content, managed through Adobe's website and not browser. Our cookie list provides more information on our site cookies, names may change over time.

Direct marketing:

We may utilize your Personal Data to get in touch with you through methods such as email, phone, direct mail, or other communication channels in order to provide you with details on services that may interest you.

If you avail our services, we may send you information on our offerings, upcoming deals, and other relevant updates using the contact information you've provided us with, all while adhering to relevant laws.

You have the option to opt-out of our promotional email list at any time by following the instructions in any promotional email we send you.

Once you unsubscribe, we will not send promotional emails to you from that list, but may still contact you for the purpose of providing requested services or for any additional lists you have subscribed to.

If you have any questions or concerns about our privacy policies and practices, you may contact us via our DSAR Form or support@easy-fax.com, or by calling +1 201-936-4928.